Terms & Conditions

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Terms & Conditions

Before making a purchase or disclosing sensitive information, we advise our customers to thoroughly read our terms and conditions. Acceptance of these terms and conditions is shown by using the website for any service. We enter into a valid sale and purchase agreement when you place your online order to acquire any of your items. Accordingly, it states that the information you provide us when we shop is accurate, up-to-date, and not false.

For the convenience of our clients, we offer a frequently asked questions area where they may obtain both basic and detailed information on our orders and goods.

How can you Pay?

You may pay for the items you've bought without fear of security concerns thanks to digital payment methods like MasterCard, Visa, American Express,PayPal and Square. Orders are not accepted by Jacksuede via phone or any other method. The website displays prices in US dollars only, without taxes.

Our Procedure:

The order placement process is simple and easy to use. Our automated system emails the consumer a confirmation as soon as they make an order on the website. We ask that you get in touch with us right away if you do not receive this confirmation email within 24 hours of making the purchase. If you do not, our system might not have validated the transaction and processed it.

Cancellation of the Order:

Order cancelation requests will only be honored under the following circumstances:

If the product is cancelled after 12 hours, 25% of the purchase price will be subtracted.
If the buyer decides to cancel the product within three days of verification, 35% of the purchase price will be deducted.
There will be a 40% charge from the total amount if you cancel within five days.
There won't be any cancellations if a customer follows through after a week of confirmation.
However, in some extraordinary circumstances, 50% of the total amount paid will be subtracted if a buyer is allowed to cancel the items after a week of confirmation.

User Confidence:

All enrolled users should maintain the privacy of their accounts. Both registering as a user and using this website are prohibited for anybody under the age of eighteen.

Order’s Acceptance and Rejection:

In a certain situation, Jacksuede may accept or reject your order. When placing an online order, you must respond to the questions needed to process your order.

Recreated Products Disclaimer:

We would like to remind our consumers that some of the things available on our website are high-quality reproductions. These items are designed to closely mimic the original in both look and quality. However, these are replicas, and slight variations may occur. Prices reflect this. By proceeding with the transaction, the consumer recognizes and agrees to these terms. This information is clearly disclosed in the product descriptions, and consumers must confirm it throughout the checkout process.

Shipping

For orders totalling $138 or more, we offer 100% free delivery worldwide; however, certain deliveries may incur customs charges. In this case, the recipient (customer) is in charge of paying the customs duties after the product is delivered to the country of destination.

For more details, please visit our Shipping Policy.

Return and Exchange Policy

Returns and exchanges will not be accepted after the allotted time.
Items that are exchanged may take 15 to 20 days to ship.
Refunds are processed after the returned item has been received and assessed.
Refunded money processing could take 30 business days.
The cost of shipping is not refundable.(IF PAID)
Customer-caused damage or worn goods will not be eligible for a refund or exchange.

Jacksuede is a leading online retailer of elegant business coats, offering high-quality, meticulously manufactured outerwear with an emphasis on modern elegance and excellent craftsmanship.

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Shipping Policy

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Terms & Conditions

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Jacksuede is a leading online retailer of elegant business coats, offering high-quality, meticulously manufactured outerwear with an emphasis on modern elegance and excellent craftsmanship.