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Frequently ask Question FAQ’s

How do I track my order?

Once your order is shipped, you’ll receive updates via email with tracking information. You can also check your order status on our Self-serve order tracking page

How can I unsubscribe from your newsletters or promotional emails?

To unsubscribe, simply click the “Unsubscribe” link at the bottom of any of our emails. Alternatively,
contact us directly with your request, and we’ll take care of it for you.

When is your customer support available?

Our dedicated customer support team is here for you 24/7, ensuring you can contact us at any time.
sales@jacksuede.com

How do I return or exchange a product?

For comprehensive instructions on returns and exchanges, please visit our Returns and Exchanges Policy page OR Email Us At
sales@jacksuede.com

How long will it take to get a response to my query?

We aim to respond within 24 hours on business days. If you don’t see our reply in your inbox, please
check your other folders such as Promotions, Spam, or Junk.

Do you have a physical store I can visit?

We currently operate exclusively online and do not have any physical retail locations.

What payment methods do you accept?

Jacksuede Use Paypal for receiving payments Only.

What details should I include in my inquiry for a faster response?

To help us assist you more quickly, please include your full name, order number (if applicable), and a
detailed description of your issue or question.

How can I reach your customer support team?

You can get in touch with us anytime via our query chat above or by emailing sales@jacksuede.com

How can i Place A order on Jacksuede?

The Procedure To Order Is Quite Simple , Go On The Product You Have Choosen , Select The Size , Then Select The Color ( If Any ) , Fabric ( If Multiple ) , Then Select The Quantity You Want And Click Add To Cart And Then Complete The Payment Procedure.

What if no Size Fitting Accordingly?

In This Case , You Can Contact Us On sale@jacksuede.com And You Can Go To Custom Jackets You Can Place Your Order There.

Are There Any Unexpected Shipping Fees ?

No, Jacksuede does not charge extra for shipping. Many clients are confused by the additional fees that are disclosed at the moment of transaction. Free shipping is available to all counties. It only comes into play when the order total over $138. No free shipping will be used for orders under $138.

Jacksuede is a leading online retailer of elegant business coats, offering high-quality, meticulously manufactured outerwear with an emphasis on modern elegance and excellent craftsmanship.

MENS

WOMENS

information

Shipping Policy

Returns And Exchange Policy

Terms & Conditions

FAQs

Custom Leather Jackets

Help & Support

Jacksuede is a leading online retailer of elegant business coats, offering high-quality, meticulously manufactured outerwear with an emphasis on modern elegance and excellent craftsmanship.