•  Within 24 hours after its arrival, the customer must notify any size issues. After 24 hours from the time of arrival, no returns will be accepted.
•  There won't be a return or exchange if the buyer selects the incorrect size and measurement even when the product's size matches those on our chart. If not, the consumer will be required to pay 50% of the charges.
• If the store is to blame for the size problem—for example, if the goods does not fit your measurements—the store will cover the cost of the exchange. It must be properly acknowledged, nevertheless, that the consumer must submit the request within twenty-four hours of the product's arrival.
•  As everyone is aware, errors or malfunctions might occasionally cause the product's color to change in the photos. Therefore, to take advantage of the return/refund service, send a picture of your ordered product within 24 hours if the color differs from the one in the online representation. If the consumer reports a fault with the product within 24 hours of its arrival, we will either replace the product or issue a cash refund, depending on the product's availability(must noted that cash refund will be refunded after deducting the shipping fee)

•  Only in these cases will we cover the cost of shipping your product if it arrives damaged to you as a result of shipment or for any other cause on our end. It should be mentioned, nonetheless, that you will need to email and get in touch with us within 24 hours of the product's arrival if it is damaged.
•  We have a convenient return and exchange policy, to start. Therefore, you can email us with any questions or concerns you may have about your goods. Your question will be promptly addressed by our customer service agent to resolve it as soon as possible. We will return the whole money to your account if a customer cancels their order within 12 hours.
• The goods must be returned by the customer in its original condition. Furthermore, no tags should to be taken off Otherwise There will be no refund.
•  Additionally, in order for the relevant employees to be held responsible, the customer must return the item to the area and warehouse where it was shipped, and no other location, in the event of a return or even exchange.
•  First off, there are no shipping fees associated with the product. It should be noted, nevertheless, that we will only cover the shipping expenses after we deliver the product to you. Therefore, the buyer will be responsible for paying the full cost of postage in the event of a return or exchange shipment.

If you decide to change your mind or for any other reason, you have 12 hours from the time of order placement to cancel. If the consumer cancels their order within 12 hours, we will credit their account with the full amount. However, if a customer does not cancel an order within 12 hours, the following conditions apply:

• If the product is cancelled after 12 hours, 25% of the purchase price will be subtracted.
• If the buyer decides to cancel the product within three days of verification, 35% of the purchase price will be deducted.
• There will be a 40% charge from the total amount if you cancel within five days.
• There won't be any cancellations if a customer follows through after a week of confirmation.
• However, in some extraordinary circumstances, 50% of the total amount paid will be subtracted if a buyer is allowed to cancel the items after a week of confirmation.
• If a customer wants to return a jacket for any reason, particularly if we caused the size issue, we will provide them a free replacement in the correct size. However, the buyer will be responsible for paying the return shipping fee, which will vary according on the weight and dimensions of the item.

• Note: The following matter must be discussed within 24 hours of the product's arrival.

  If a customer orders a product only to try it out, there will be no exchanges, refunds, or returns accepted.

  If there is no issue with the products and the customer wants to return them just because they don't like them, they won't be able to.

  ► Customers who need to return a product due to problems must read the following terms that will be applied:

  It is not possible to return customised items.
  Additional costs will be paid based on the buyer's desired level of product customisation.

• If a customer does not reply to any emails or questions about the product’s shipment or confirmation of shipment, then:

  • Either the product’s shipment will be stopped for an indeterminate period of time. Only 50% of the customer’s payment will be returned if they contact us to cancel the merchandise after the shipping has been halted.

OR

• The specified delivery address will get a direct shipment of the product. After the product is delivered, if the customer contacts the store with any questions or concerns about anything related to the product that was mentioned in the confirmation email, their inquiry, return, or refund will not be considered because they were already informed about it in the confirmation email and received no response.
• We wouldn't accept a return for a goods if the customer had taken off all of the tags..
• Our quality control team looks at every aspect of the product, including the stitching, color, design, and pattern. Therefore, please contact us at the email address provided and report any issues you are still having with the product.
•  The cost of returning the item will also be paid by the customer.

Note: The following problem should be discussed within 24-Hours of the arrival of the product.